Apple released iOS 9.3 a few days ago that brought some new features to the tablet. However, not everything seems fine with the firmware, as a new activation bug has been found in the latest iOS release. Many users are facing issues while activating their iPad and iPhone devices. A large number of iOS users have been affected by this problem, and as posted on a thread on Apple Support Communities forum, users are unable to sign in on the Activation Lock screen after updating to iOS 9.3.
Image : Stuck at Activate iPhone after iOS 9.3 Update
Regarding this matter, Apple said : “In some cases, the hint that you see on the Activate iPhone screen might not match your current Apple ID”.
Thankfully, there are a couple workarounds for this problem that have been working for a lot of users. So if you are facing activation error on your iPhone or iPad, just follow the below-given steps and your issue will be resolved hopefully.
Method 1 :
- Connect your iPod touch, iPad, or iPhone to your computer via USB cable.
- Launch iTunes and make sure it is updated to the latest version to make sure that you don’t encounter any errors.
- Now choose your device in iTunes and you will see an Activate [ your device ] screen.
- Now fill up your Apple ID and password and then click on Continue.
Method 2 :
- Switch off your device or turn on the Airplane mode.
- Login to iCloud.com using your Apple ID and password.
- Go to Find My iPhone and select All Devices, then choose your particular device from there.
- Click on the option labelled Remove from Account. In case you still see a map in the device detail view, go to All Devices again and click on the “x” next to your device, and finally click on Remove.
- Once your device has been successfully set up, remember to login to iCloud again.
Your iPad or iPhone should get activated after following one or both of these workarounds. If your device hasn’t been activated with these methods or is not running normally, you should contact Apple Support [ext link].
iOS 9.3 has been anticipated highly, and the last thing users would want is to face activation errors after installing the update. We seriously hope for Apple to resolve this problem soon. If we hear anything more about this problem or get an official solution for this, we will get back to you immediately.