Cellular Data Not Working on iPhone

The latest iOS release has great new features, but we have been hearing recently about the problems faced by users after updating to the new iOS version. Well, this is what is expected from the initial versions of a new firmware. One of the issues faced in iOS  is the cellular data problem. Many users have reported that the cellular data in their iOS devices is not working since they updated to iOS 10. Several other users reported that certain apps failed to access cellular data, whereas WiFi is working perfectly. Few users are not able to toggle on Cellular Data as the button is grayed out.

Image : Cellular Data Not Working on iOS

ios 9 cellular data

In case you are experiencing such similar Cellular Data issues after updating to iOS new version , then the following solutions may help you out.

1. Enable Cellular Data

While this may sound very obvious, but it is possible that you may not have enabled Cellular Data at all.

  1. Go to Settings > Cellularios-9 cellular
  2. Make sure  that the Cellular Data switch is toggled ON. cellular 4g lte iphone 6 plus ios 8
  3. Now scroll down in the same screen and check whether the apps you want to use with cellular data are toggled ON or not.

2. Reset Network Settings & Reboot Your Device

  1. Go to SettingsGeneral > Reset.
  2. Now select Reset Network Settings and fill in your Passcode to confirm the action.reset iphone 6 ios 8 network settings
  3. Now exit to the Home Screen.
  4. Press and hold the Power button to turn off your device.  iphone_6_logo_apple (1)
  5. After about 10 seconds, press and hold the Power button again to turn on the device.

Now try using cellular data. In case the problem isn’t resolve, move on to the next solution.

3. Cellular Carrier Update

Sometimes mobile carries offer updates for iPhones to ensure better compatibility with their cellular network. To check whether a cellular carrier update is available or not, go to Settings > General > About. In case a pop-up offers a cellular carrier update, confirm and install it.

4. Update to the Latest iOS Firmware

ios_10.0.2 ota

Apple is continuously working on improving iOS and a new patch has been released already. So update to latest iOS firmware and it might solve your problem.

5. Perform a Full Factory Reset and Fresh Restore

  1. Connect your iOS device to your computer and launch iTunes. itunes device summary
  2. Now backup all your device data with iTunes before performing the reset. itunes backup ios 9
  3. In your iOS device, perform a factory reset by going to Settings > General > Reset > Reset All Content & Settings. All your data will be erased, so make sure that you create a backup beforehand. reset_all_settings_ios 9
  4. After resetting the device, perform a fresh iOS install to ensure that the cellular data bugs get wiped out.

 

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