iOS 10 has great new features, but we have been hearing recently about the problems faced by users after updating to iOS 10. Well, this is what is expected from the initial versions of a new firmware. One of the issues faced in iOS 10 is the cellular data problem. Many users have reported that the cellular data in their iOS devices is not working since they updated to iOS 10. Several other users reported that certain apps failed to access cellular data, whereas WiFi is working perfectly. Few users are not able to toggle on Cellular Data as the button is grayed out.
Image : Cellular Data Not Working on iOS 10
In case you are experiencing such similar Cellular Data issues after updating to iOS 10, then the following solutions may help you out.
1. Enable Cellular Data
While this may sound very obvious, but it is possible that you may not have enabled Cellular Data at all.
- Go to Settings > Cellular.
- Make sure that the Cellular Data switch is toggled ON.
- Now scroll down in the same screen and check whether the apps you want to use with cellular data are toggled ON or not.
2. Reset Network Settings & Reboot Your Device
- Go to Settings > General > Reset.
- Now select Reset Network Settings and fill in your Passcode to confirm the action.
- Now exit to the Home Screen.
- Press and hold the Power button to turn off your device.
- After about 10 seconds, press and hold the Power button again to turn on the device.
Now try using cellular data. In case the problem isn’t resolve, move on to the next solution.
3. Cellular Carrier Update
Sometimes mobile carries offer updates for iPhones to ensure better compatibility with their cellular network. To check whether a cellular carrier update is available or not, go to Settings > General > About. In case a pop-up offers a cellular carrier update, confirm and install it.
4. Update to the Latest iOS Firmware
Apple is continuously working on improving iOS 10 and iOS 10.1 has been released already. So update to latest iOS 10 firmware and it might solve your problem. You can also update to iOS 10 in case you don’t mind running a beta iOS firmware on your device.
5. Perform a Full Factory Reset and Fresh Restore
- Connect your iOS device to your computer and launch iTunes.
- Now backup all your device data with iTunes before performing the reset.
- In your iOS device, perform a factory reset by going to Settings > General > Reset > Reset All Content & Settings. All your data will be erased, so make sure that you create a backup beforehand.
- After resetting the device, perform a fresh iOS 10 install to ensure that the cellular data bugs get wiped out.
6. Downgrade to iOS 9
Doing this should resolve the issues. However, in case the cellular data problem still exists, you will have no other option but to downgrade back to iOS 9, which did not have any such issues and is more stable than the initial version of iOS 10. You will then have to wait for iOS 10.1 to release, which will surely resolve all the existent issues in iOS 10.